Frequently asked questions
• What is The Retouching Agency?
The Retouching Agency is a boutique retouching house, dedicated to working closely with a select number of long-term clients. Our personalized approach sets us apart, and you can learn more about us on our About page.
• How do I start working with The Retouching Agency?
To begin working with us, simply contact us here, and we'll schedule a call to discuss your needs and see how we can best collaborate.
• Do you offer free tests for new clients?
Absolutely! We believe in building trust and ensuring we're on the same page. That's why we always recommend a free test for new clients, which helps reduce stress when working on real-world projects.
• What's your pricing model?
We tailor our pricing to your needs. We can either agree on a fixed rate for each individual project or bill hourly based on the actual time spent on the images.
• What's your typical delivery time?
We set deadlines for each project individually, ensuring a quick turnaround without compromising quality. Typically, our delivery time ranges from 1-3 days, depending on the project size, and never exceeds a week.
• Do you offer free revisions?
Yes, we include one free revision to guarantee your satisfaction with our work.
• What are the available payment methods?
For your convenience, we use Stripe for payment processing, which accepts all major credit cards. Once your retouched images are approved, you'll receive an invoice containing a link for secure payment.
Have a question?
Send us an email.
Send us an email.